Privacy Policy

2.1 Personal Information

When you create an account or use our Service, we may collect the following personal information:

• Account Information: Email address, display name, and password
• Profile Information: Any additional information you choose to provide in your profile
• Communication Data: Information you provide when contacting our support team

2.2 Usage and Behavioral Data

We automatically collect information about how you use our Service:

• Content Interaction: Episodes you listen to, duration of listening sessions, playback preferences
• Highlights: Text highlights you create within episodes, which are stored in our backend solely for synchronization across your devices and to optimize device memory usage
• Progress Tracking: Your listening progress, completed episodes, and learning milestones
• App Usage: Features used, time spent in the app, navigation patterns
• Search and Discovery: Search queries, content recommendations viewed and selected

2.3 Technical Information

• Device Information: Device type, operating system, app version, device identifiers
• Network Information: IP address, internet service provider, connection type
• Performance Data: App crashes, performance metrics, error logs

2.4 Subscription and Payment Information

Payment processing is handled by Apple through the App Store. We receive limited information about your subscription status but do not have access to your payment card details or other financial information.

3.1 Service Provision and Improvement

• Provide, maintain, and improve our Service and features
• Personalize your experience and provide content recommendations
• Sync your progress, highlights, and preferences across devices
• Analyze usage patterns to enhance user experience and develop new features

3.2 Communication and Support

• Respond to your inquiries and provide customer support
• Send important service-related notifications and updates
• Communicate about new features, content, and promotional offers (with your consent)

3.3 Security and Legal Compliance

• Protect against fraud, abuse, and security threats
• Enforce our Terms of Service and other policies
• Comply with legal obligations and respond to legal requests

5.1 Service Providers

We work with trusted third-party service providers who assist us in operating our Service:

• Supabase: Backend infrastructure and database services
• Cloud Storage Providers: Content delivery and storage
• Analytics Services: App performance and usage analytics
• Customer Support Tools: Help desk and communication services

These providers are contractually bound to protect your information and use it only for the specified purposes.

5.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process, court orders, or government requests
• Protecting our rights, property, or safety, or that of our users
• Investigating potential violations of our Terms of Service

5.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have.

8.1 Account Management

• Access: View and update your account information within the app
• Correction: Update inaccurate or incomplete information
• Deletion: Delete your account and associated data

8.2 Privacy Controls

• Data Export: Request a copy of your personal data
• Marketing Opt-out: Unsubscribe from promotional communications
• Analytics Opt-out: Limit data collection for analytics purposes

8.3 Regional Rights

If you are located in certain jurisdictions, you may have additional rights:

• GDPR (EU/EEA): Right to portability, restriction of processing, and objection
• CCPA (California): Right to know, delete, and opt-out of sale of personal information