Terms of Service

Last updated: June 10, 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you and Sapients ("we," "us," or "our") regarding your use of the Sapients mobile application and related services (collectively, the "Service").

By downloading, installing, accessing, or using our Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Service.

2. Description of Service

Sapients is a digital platform that provides curated philosophy, psychology, and mindfulness content through:

  • Daily audio episodes featuring philosophical insights and practical wisdom
  • Written transcripts and supplementary materials
  • Personalized content recommendations and progress tracking
  • Community features and content collections
  • Premium subscription services with enhanced features

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 13 years old to use our Service. If you are under 18, you represent that you have your parent's or guardian's permission to use the Service.

3.2 Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Keep your login credentials secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access or security breach

4. Subscription Services and Billing

4.1 Subscription Plans

We offer various subscription plans that provide access to premium content and features. Subscription details, including pricing, billing cycles, and included features, are displayed within the app and may vary by region.

4.2 Payment and Billing

  • Subscriptions are processed through the Apple App Store
  • Payment will be charged to your Apple ID account upon purchase confirmation
  • Subscriptions automatically renew unless cancelled at least 24 hours before the current period ends
  • Your account will be charged for renewal within 24 hours prior to the end of the current period
  • Subscription prices may change with 30 days' notice

4.3 Free Trials

We may offer free trial periods for new subscribers. If you do not cancel before the trial ends, you will be automatically charged for the subscription. You may cancel at any time during the trial period without charge.

4.4 Cancellation and Refunds

  • You can cancel your subscription through your Apple ID account settings
  • Cancellation takes effect at the end of the current billing period
  • No refunds are provided for partial subscription periods
  • Refund requests must be made through Apple's App Store refund process

5. Acceptable Use Policy

5.1 Permitted Use

You may use our Service for personal, non-commercial purposes in accordance with these Terms.

5.2 Prohibited Activities

You agree not to:

  • Use the Service for any unlawful purpose or in violation of applicable laws
  • Share your account credentials or allow others to access your account
  • Attempt to circumvent any security measures or access restrictions
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Copy, distribute, or create derivative works from our content without permission
  • Use automated systems (bots, scrapers) to access the Service
  • Interfere with or disrupt the Service's functionality or infrastructure
  • Upload or transmit harmful code, viruses, or malicious software
  • Engage in any activity that could damage our reputation or business

6. Intellectual Property Rights

6.1 Our Content

All content provided through our Service, including but not limited to audio recordings, text, graphics, logos, images, software, and user interfaces, is owned by Sapients or our licensors and is protected by copyright, trademark, and other intellectual property laws.

6.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our content solely for your personal, non-commercial use in accordance with these Terms.

6.3 User-Generated Content

Any content you create or share through our Service (such as favorites, notes, or feedback) remains your property, but you grant us a worldwide, royalty-free license to use, modify, and display such content in connection with operating and improving our Service.

7. Privacy and Data Protection

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your information. By using our Service, you consent to our data practices as described in our Privacy Policy.

8. Service Availability and Modifications

8.1 Service Availability

We strive to provide continuous access to our Service, but we do not guarantee uninterrupted availability. The Service may be temporarily unavailable due to maintenance, updates, or technical issues.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our Service at any time, with or without notice. We may also add, remove, or modify features, content, or subscription plans.

9. Disclaimers and Limitations

9.1 Educational Purpose

Our content is provided for educational and informational purposes only. It should not be considered professional advice, therapy, or treatment for any medical or psychological condition.

9.2 Service Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAPIENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sapients and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

11.1 Termination by You

You may terminate your account at any time by deleting the app and canceling any active subscriptions.

11.2 Termination by Us

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including for violation of these Terms.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination will remain in effect.

12. Dispute Resolution

12.1 Informal Resolution

Before pursuing formal dispute resolution, please contact us at pratikbhyan24@gmail.com to attempt to resolve the issue informally.

12.2 Governing Law

These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms in our app or by other means. Your continued use of the Service after such changes constitutes acceptance of the new Terms.

14. General Provisions

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sapients.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

14.3 Assignment

You may not assign or transfer these Terms without our written consent. We may assign these Terms without restriction.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: pratikbhyan24@gmail.com

Subject Line: Terms of Service Inquiry